At Cooperative Software Systems., we understand the importance of privacy to our
customers. For many years, our policy has been to treat what we learn about our customers
as confidential. For example, we will not give confidential or personal information
about you to any third party, except as required by law.
We collect and store information about every customer to which we sell our software or
supply consulting services. We use information about our customers to provide or
enhance the services we make available to our customers, to enhance our ability to
communicate with our customers about additional services they may find of value, to
satisfy our legitimate business interests (including performing trend analysis and market
studies), to set prices, establish credit, accomplish the billing function, and to comply
with government regulations.
We never sell information to third parties that may specifically identify an
individual customer or group of customers. We sometimes share innocuous data (without
all names, addresses and other personally identifiable information), with third parties.
Finally, we do provide information to government agencies as law or regulation require.
We retain information about customers as necessary for business purposes and as
government regulations require. For example, we retain information about software
sales and consulting services, including names and addresses. This is so that we can
provide proof of sale information to only those countries authorized by regulation and to
process claim requests.We carefully dispose of records and delete information when
retention periods expire.
Your continuing use of our software and consulting services signifies your assent to
discretion, to change, modify, add, or remove portions of this policy at any
time. Please check this page periodically for changes. We send documentation
updates to all customers as soon as possible.