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Privacy Policy Statement

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Protection of Customer Information

At Cooperative Software Systems., we understand the importance of privacy to our customers. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give confidential or personal information about you to any third party, except as required by law.

We collect and store information about every customer to which we sell our software or supply consulting services. We use information about our customers to provide or enhance the services we make available to our customers, to enhance our ability to communicate with our customers about additional services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, establish credit, accomplish the billing function, and to comply with government regulations.

We never sell information to third parties that may specifically identify an individual customer or group of customers. We sometimes share innocuous data (without all names, addresses and other personally identifiable information), with third parties. Finally, we do provide information to government agencies as law or regulation require.

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Security Measures

We treat our data as assets. We protect these assets against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. We limit access to customer information to those employees who have a legitimate business need for that information. We provide information security training to employees using customer information.

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Retention of Customer Information

We retain information about customers as necessary for business purposes and as government regulations require.  For example, we retain information about software sales and consulting services, including names and addresses. This is so that we can provide proof of sale information to only those countries authorized by regulation and to process claim requests.We carefully dispose of records and delete information when retention periods expire.

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Assent

Your continuing use of our software and consulting services signifies your assent to the Cooperative Software Systems, Inc. Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. We send documentation updates to all customers as soon as possible.

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